Being a service company, the success of our business relies on the success of our clients' businesses. Period. That's why our approach has always been to build strong, long-term relationships. We do this not only by listening to you but also by noticing things you've failed to mention and answering questions you might not have known to ask.
To us, trust is the cornerstone of good long-term relationships. In business we believe that one way trust is earned is by consistently advising you to do what's best for YOUR company. In some cases, that might mean advising you against doing something that would lead you to spend more money with us. It's probably counter to what most salespeople would do, but our view is that if we always tell you what we think is best for you, you will be with us for a long time and the value (including profits) of this type of relationship far outweighs whatever short-term gain we might achieve by "selling" you more of what you don't need.