NDIC Website Terms & Conditions

NDIC Website Terms & Conditions

Last Updated: 3/16/2026

Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the website located at ndic.com and any related websites, portals, support systems, client dashboards, hosted environments, and services operated by New Directions in Computing, Inc. (“NDIC,” “we,” “us,” or “our”).

By accessing or using our website or services, you agree to these Terms. If you do not agree, do not use the website or services.

Scope of Terms
These Terms apply to your use of the ndic.com website, any inquiry, contact form, quote request, or client portal made available by NDIC, and any managed hosting, website hosting, email hosting, DNS hosting, domain registration assistance, domain management, maintenance, support, or related infrastructure services we provide.

If you have a separate signed agreement, master services agreement, proposal, statement of work, or hosting agreement with NDIC, that agreement will control to the extent it conflicts with these Terms.

Eligibility
You represent that you are at least 18 years old and have the authority to bind yourself or the business or organization on whose behalf you are using the website or services.

Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.

Privacy Policy
Your use of the website and services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy here.

Website Use
You may use the ndic.com website only for lawful purposes and in accordance with these Terms.

You may not:

• use the website in any way that violates applicable law or regulation;
• interfere with the operation or security of the website;
• attempt to gain unauthorized access to any portion of the website, server, account, or network;
• use scraping, bots, data mining, or similar automated means to extract content or data without our written consent;
• copy, reproduce, republish, distribute, modify, or create derivative works from website content except as allowed by law or with our written permission;
• use the website to transmit malware, spam, or harmful code; or
• impersonate NDIC or any other person or entity.

We may suspend, restrict, or terminate access to the website at any time if we believe these Terms have been violated or if necessary to protect the website, our systems, or other users.

Intellectual Property
The ndic.com website and its contents, including text, graphics, logos, images, designs, software, and other materials, are owned by NDIC or its licensors and are protected by copyright, trademark, and other applicable laws.

Except for the limited right to access and use the website for its intended purpose, no license or other rights are granted to you.

NDIC’s name, logo, and branding may not be used without our prior written permission.

Feedback
If you submit suggestions, ideas, feedback, or recommendations to us regarding the website or services, you agree that we may use them without restriction or compensation to you, and you grant us a perpetual, worldwide, royalty-free license to do so.

Third-Party Links and Services
The website may contain links to third-party websites or services. We do not control and are not responsible for third-party websites, products, or services. Your use of third-party services is at your own risk and is governed by those third parties’ terms and policies.

Quotes, Proposals, and Service Information
Content on the website is for general informational purposes only and does not constitute a binding offer unless expressly stated otherwise in a written agreement signed by NDIC.

Any pricing, features, timelines, service descriptions, or availability shown on the website are subject to change without notice.

Accounts and Client Portals
If we provide you with an account, client portal, or login credentials, you are responsible for maintaining the confidentiality of your credentials, all activity under your account, and promptly notifying us of any unauthorized use or suspected breach.

We may rely on instructions submitted through your account or from authorized contacts associated with your account.

Disclaimer for Website Content
The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, NDIC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free from harmful code, or that any content on the website will be accurate, complete, or current.

Limitation of Liability for Website Use
To the fullest extent permitted by law, NDIC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of or inability to use the website.

To the fullest extent permitted by law, NDIC’s total liability arising out of or related to the website will not exceed one hundred U.S. dollars ($100).

Nothing in these Terms limits liability to the extent such limitation is prohibited by law.

Indemnification
You agree to defend, indemnify, and hold harmless NDIC and its officers, directors, employees, contractors, agents, and affiliates from and against any third-party claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the website or services, your violation of these Terms, your content, data, or materials, or your violation of any law or third-party rights.

Hosting Terms
These Hosting Terms apply to any hosting or infrastructure-related services provided by NDIC, including website hosting, managed WordPress hosting, server administration, email hosting, DNS hosting or DNS management, domain registration assistance, renewal assistance, domain management, website monitoring, maintenance, backups, security, support, and related services.

Service details, pricing, included resources, and support levels may be described in a proposal, statement of work, invoice, hosting plan, or other written communication from NDIC.

Month-to-Month Services
Unless otherwise agreed in writing, hosting and related recurring services are provided on a month-to-month basis and automatically renew each billing cycle until terminated.

Fees are billed in advance on the billing schedule specified by NDIC, which may be monthly, quarterly, or annually depending on the service.

Fees and Payment
You agree to pay all fees, charges, taxes, and third-party pass-through costs associated with the services.

Unless otherwise agreed in writing:

• recurring fees are due in advance;
• setup fees, migration fees, project fees, and domain registration fees are non-refundable;
• hosting fees already paid are non-refundable once the applicable billing period has begun;
• partial months or unused service periods are not prorated or refunded unless NDIC agrees otherwise in writing; and
• late payments may result in suspension or termination of services.

We may change pricing on notice for future billing periods.

If payment is not received when due, we may suspend some or all services after reasonable notice. You remain responsible for fees incurred before suspension or termination.

Acceptable Use
You may not use the services for unlawful, abusive, or harmful purposes. Prohibited uses include, without limitation:

• spam or unsolicited bulk email;
• phishing, fraud, spoofing, or deceptive practices;
• malware distribution or malicious activity;
• hosting or transmitting content that is unlawful, infringing, defamatory, or abusive;
• unauthorized access attempts, scanning, or attacks against any system or network; or
• activities that materially interfere with the performance or security of our systems or other customers’ systems.

We may investigate suspected violations and may suspend or terminate services immediately if we determine that your use presents a legal, security, reputational, or operational risk.

Customer Content and Responsibility
You retain ownership of your website content, data, email, and other materials you provide or store using the services (“Customer Content”).

You are solely responsible for:

• the legality, accuracy, quality, and appropriateness of Customer Content;
• maintaining necessary rights, permissions, and licenses for Customer Content;
• your users, employees, contractors, and anyone accessing the services through your account; and
• how your website, email, DNS, and domain assets are configured and used, except to the extent NDIC expressly agrees in writing to manage them.

You grant NDIC a limited license to host, transmit, store, copy, back up, process, and otherwise use Customer Content as reasonably necessary to provide the services.

Backups and Data Loss
Unless a separate written agreement states otherwise, backups are provided as a convenience only and are not guaranteed.

Even where NDIC performs backups, you remain solely responsible for maintaining your own current and complete independent backups of all websites, databases, email, and other data.

NDIC is not liable for data loss, corruption, restoration failure, or incomplete backups.

Uptime, Performance, and Maintenance
Unless NDIC has expressly agreed to a written service level commitment, services are provided on an “as available” basis and no specific uptime or performance guarantee is made.

Scheduled maintenance, emergency maintenance, third-party outages, upstream provider failures, internet disruptions, DNS propagation delays, software defects, security incidents, force majeure events, and customer-caused issues may affect availability.

NDIC may perform maintenance, updates, patches, migrations, reboots, or other service work as reasonably necessary to operate and secure the environment.

Email Hosting Terms
If NDIC provides email hosting or email-related services:

• you are responsible for the content and legality of all email sent or received through the services;
• you must comply with anti-spam laws and industry best practices;
• NDIC does not guarantee inbox placement, deliverability, receipt, or availability of any email;
• filtering, quarantine, anti-spam, anti-malware, and anti-abuse systems may block, delay, or reject messages;
• mailbox storage limits and retention policies may apply; and
• NDIC is not responsible for messages lost, delayed, filtered, quarantined, rejected, or intercepted by third-party systems.

Email is not guaranteed to be secure or encrypted unless specifically provided under a separate written security agreement.

DNS Terms
If NDIC provides DNS hosting or DNS management:

• DNS changes may take time to propagate and may not be immediate;
• NDIC is not responsible for downtime, routing issues, or service interruption caused by inaccurate records, registrar locks, customer instructions, third-party DNS provider issues, or propagation delays; and
• you are responsible for reviewing and approving DNS changes where requested.

Domain Registration Terms
If NDIC assists with domain registration, renewal, transfer, or management:

• domain registrations are subject to the applicable registrar and registry rules, including ICANN requirements;
• NDIC is not the domain registry and may rely on third-party registrars;
• domain availability is not guaranteed until successfully registered;
• registration and renewal fees are non-refundable;
• you are responsible for keeping registrant, administrative, technical, and billing contact information accurate and current;
• you are responsible for monitoring domain expiration dates unless NDIC expressly agrees in writing to manage renewals; and
• NDIC is not liable for expired, transferred, suspended, lost, disputed, or failed domain registrations or renewals caused by inaccurate contact data, failed payment, transfer locks, registrar issues, registry rules, or missed notices.

If NDIC registers a domain on your behalf, you agree to cooperate promptly with any requests needed to verify ownership, complete transfers, or maintain accurate records.

Third-Party Providers
Some services depend on third-party vendors, including but not limited to registrars, cloud providers, data centers, control panels, DNS networks, email filtering services, SSL providers, and software licensors.

NDIC is not responsible for the acts, omissions, outages, pricing changes, policy changes, or service failures of third-party providers, though we may work in good faith to help resolve issues.

Security
NDIC may implement security measures we deem appropriate, but no system can be made completely secure.

You are responsible for:

• strong passwords and access controls;
• user management;
• endpoint security for your devices;
• reviewing account activity; and
• promptly informing us of any known or suspected compromise.

NDIC is not liable for unauthorized access, hacking, malware, or other security incidents except to the extent directly caused by NDIC’s gross negligence or willful misconduct and only to the extent permitted by law.

Suspensions
We may suspend some or all services immediately, with or without notice, if:

• payment is overdue;
• you breach these Terms;
• your use creates a security, legal, reputational, or operational risk;
• required by law, court order, registrar, upstream provider, or government request; or
• necessary to protect NDIC, our systems, or other customers.

Where practical, we will try to provide notice and an opportunity to cure, but we are not required to do so in urgent situations.

Termination
Either party may terminate month-to-month hosting services by giving at least thirty (30) days’ written notice unless a different notice period is stated in a written agreement.

NDIC may terminate services immediately for material breach, nonpayment, unlawful activity, or security risk.

Upon termination:

• your right to use the services ends;
• NDIC may disable access to hosted systems, DNS, portals, and email;
• you remain responsible for all fees incurred through the termination date;
• you are responsible for promptly migrating your website, email, DNS, and other data; and
• NDIC may delete Customer Content after a reasonable post-termination period unless otherwise required by law or agreed in writing.

Migration and Offboarding
Unless otherwise stated in writing, migration into or out of NDIC’s environment is a separate professional service and may incur additional fees.

NDIC is not responsible for delays, downtime, or data issues caused by third-party providers, registrar processes, DNS propagation, inaccessible systems, unsupported software, incomplete credentials, or customer delay.

No Warranty for Hosting Services
To the fullest extent permitted by law, the hosting and related services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

NDIC does not warrant that the services will be error-free, uninterrupted, completely secure, or compatible with all third-party software, plugins, themes, devices, or services.

Limitation of Liability for Hosting Services
To the fullest extent permitted by law, NDIC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of revenue, profits, data, business, goodwill, or business interruption, arising out of or related to the services, even if advised of the possibility of such damages.

To the fullest extent permitted by law, NDIC’s total aggregate liability arising out of or related to the services will not exceed the total amount of fees paid by you to NDIC for the specific affected service during the three (3) months immediately preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot be limited by law.

Customer Indemnification for Hosted Services
You agree to defend, indemnify, and hold harmless NDIC and its officers, directors, employees, contractors, agents, and affiliates from and against any third-party claims, liabilities, damages, losses, fines, penalties, and expenses, including reasonable attorneys’ fees, arising out of or related to Customer Content, your websites, email campaigns, domains, DNS records, or hosted applications, your breach of these Terms, or your violation of law or third-party rights.

Force Majeure
NDIC is not liable for delays or failures caused by events beyond its reasonable control, including natural disasters, acts of God, war, terrorism, civil unrest, labor disputes, utility failures, internet outages, cyberattacks, government actions, epidemics, pandemics, or failures of third-party providers.

Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

Any dispute arising out of or relating to these Terms or the services shall be brought in the state or federal courts located in San Luis Obispo County, California, and each party consents to that jurisdiction and venue.

Miscellaneous
These Terms constitute the entire agreement between you and NDIC regarding the website and services covered here, except for any separate written agreement between you and NDIC.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

NDIC’s failure to enforce any provision is not a waiver of that provision or any other provision.

You may not assign these Terms without NDIC’s prior written consent. NDIC may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

Contact
If you have questions about these Terms, you may contact us here.