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How to – Testing with your phone (mobile network IP vs home/office IP)

When working on a WordPress site and making design changes, it’s crucial to verify that these changes are visible from various locations. Here are some steps to test access from different IPs when you can’t see the changes but are sure you made them:

Mobile Network: To check changes from the mobile network, simply disable your phone’s Wi-Fi connection and use mobile data to access the website. This will allow you to see the site as mobile users do while on the move.

Home/Office Network: From your home or office network, check the website. Make sure you are using the same network as your regular users.


Troubleshooting Cache Issues

Using Cloudflare: If you’re using Cloudflare, follow these steps:

  1. Log in to your Cloudflare account.
  2. Go to the website in question.
  3. Navigate to the “Caching” tab and click “Purge Everything” to clear the entire cache.Note: You can review our step-by-step guide How to – Clear Cache in Cloudflare.


Using WP Rocket or Another Cache Plugin: If you’re using a cache plugin like WP Rocket, follow these steps:

  1. Access the WordPress admin panel.
  2. Navigate to your cache plugin’s settings.
  3. Look for the option to clear or purge the cache and execute it.Note: You can review our step-by-step guide How to – Clear Cache in the WP Rocket Plugin.

Clearing Browser Cache: Sometimes, the browser caches data. To resolve this, simply press “Ctrl + Shift + R” on your keyboard (or “Cmd + Shift + R” on Mac) while loading the page to force a complete refresh without cache.

Note: You can review our step-by-step guide: How to Clear Cookies and Cache in Google Chrome.


DNS Issues on the Work Network

In some cases, changes in a server’s IP address may not be reflected on the work network due to internal DNS servers. Here’s what you can do:

Update the Internal DNS Server: If you have control over the internal DNS server at your workplace, make sure it’s configured to point to the new IP address of the server hosting the website.

Contact the Network Administrator: If you don’t have control over the internal DNS server configuration, reach out to the network administrator at your workplace and provide them with the new server’s IP address.

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