Top 5 Mistakes We Fix on New Client Websites

At NDIC, we meet a lot of businesses who come to us frustrated with their websites. Some spent too much money on the wrong platform, others struggle with plugins that keep breaking, and almost everyone complains about slow load times or a poor mobile experience. The good news? These problems are fixable—and that’s exactly what we do best.

Below, we’ll share the top 5 mistakes we see most often (and fix quickly) when new clients join us. If any of these sound familiar, don’t worry—you’re not alone, and NDIC has the tools, hosting, and support to get your website back on track.

1. Outdated or Unchecked Plugins

The story: One of our new clients came to us after their website kept crashing during checkout. The culprit? A neglected plugin that hadn’t been updated in years. Worse, no one had been reviewing compatibility issues, so when WordPress updated, everything broke.

The fix:we use our Plugin Reliability Solution to review, update, and test all plugins on a regular basis. Instead of crossing your fingers every time there’s a WordPress update, we run visual checks with WP Boom and proactive monitoring to ensure your plugins are safe, compatible, and working as intended. This keeps your website stable and prevents those stressful surprise crashes.

2. Stuck on Expensive or Inefficient Platforms

The story: Many of our new clients come from platforms like Magento or NetSuite. While powerful, these systems are often expensive to maintain and overly complicated for smaller businesses. One client was spending thousands every month just to keep their site running—without seeing results.

The fix: NDIC helps businesses migrate to WordPress and WooCommerce, where they gain more flexibility, easier management, and reduced costs. We handle the migration carefully—preserving data, SEO rankings, and functionality—so businesses can move forward with a platform that grows with them instead of draining their budget.

3. Poor Mobile Experience

The story: A local service provider told us most of their leads came through mobile searches, yet their site looked broken on phones. Buttons overlapped, forms didn’t submit, and text was too small to read. They were losing business simply because of poor mobile usability.

The fix: Our team takes a mobile-first approach to design. Whether through a redesign or small tweaks, we ensure every website is responsive, easy to navigate, and user-friendly on all devices. We also test across screen sizes to make sure you’re never embarrassed when a client visits your site on their phone.

4. Slow Websites That Drive Visitors Away

The story: We worked with a boutique store whose beautiful site was so slow that customers would leave before the homepage even loaded. They had invested in custom design, but without proper caching, image optimization, and hosting, their site couldn’t keep up.

The fix: With NDIC’s hosting and optimization services, we streamline websites to be fast, responsive, and reliable. We compress oversized media, configure smart caching, and ensure our servers are tuned for speed. The result? Faster sites that keep visitors engaged—and buying.

5. No Ongoing Support or Audit Plan

The story: One nonprofit came to us after their website was hacked. Their developer had built the site but offered no ongoing support. Without backups, updates, or monitoring, the organization was left scrambling.

The fix: We offer website audits and managed WordPress hosting plans that keep sites secure, updated, and backed up. With NDIC, you don’t just get a website—you get a team that sticks with you, helping prevent problems before they happen and providing solutions if they do.

Why These Fixes Matter?

Your website is often the first impression clients have of your business. Slow load times, broken mobile views, or outdated technology don’t just cause frustration—they cost you real customers. At NDIC, we combine Managed WordPress Hosting, custom development, audits, and ongoing support to ensure your site is effective, reliable, and built for growth.

If you recognize any of these mistakes on your website, don’t wait until they become bigger problems. Reach out to NDIC today for an audit or support plan that keeps your business moving forward.